Special Notice
This Policy applies solely to the products and services provided by Rocgene (Beijing) Scientific Instruments Co., Ltd. and its affiliated companies (hereinafter referred to as "we", "us" or "Rocgene") and their extended functions ("Rocgene Services"), including the Rocgene website, official WeChat accounts, video accounts, and other products and services we may provide as new forms emerge with technological development. If a separate privacy policy or special provisions are set forth in the corresponding legal statement for any product or service we provide, such separate privacy policy shall prevail. To the extent not covered by the privacy policy and user service agreement of such product or service, this Policy shall apply. This Privacy Policy shall also apply to products or services of our affiliated companies that use products or services provided by Rocgene without establishing a separate privacy policy.
Please read the Rocgene Privacy Policy (especially the bold content) carefully and confirm that you understand our rules for processing your personal information. If you have any questions during reading, you may contact us through the contact information provided in the Rocgene Privacy Policy.
Introduction
Welcome to the website of Rocgene (Beijing) Scientific Instruments Co., Ltd. (the "Website")!
The Website is provided and operated by Rocgene (Beijing) Scientific Instruments Co., Ltd. ("we", "us"). Our registered address is Building 1, No. 42 Qibei North Road, Changping District, Beijing, People's Republic of China.
We attach great importance to the privacy and protection of users' personal information. When you use our products and/or services, we may collect and use your relevant information. Through this Rocgene Privacy Policy (this "Privacy Policy"), we wish to explain how we collect, use, store, share and transfer such information when you use our products and/or services, as well as the ways we provide for you to access, update, delete and protect such information.
This Privacy Policy will help you understand the following:
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and amendments
9. Third-party links
10. Contact us
Table of Contents
1. What types of information we collect about you
2. How we use your information
3. How we share your information
4. Entrusted processing
5. How we protect your information
6. How long we retain your information
7. Protection of minors' personal information
8. Notices and amendments
9. Third-party links
10. Contact us
1. What types of information we collect about you
When you use the Website, we may collect the following categories of information about you:
Information you provide to us.
We may collect personal information you provide to us. When you send information to us through the "Contact Us" page on the Website, you are required to provide your personal identity and contact information such as your name, email address, phone number, country and city; you may also provide your employment information such as your employer and job title. We may also obtain information about you from your communications with us, including your comments, questions, feedback and other content you provide while using the functions of the Website.
Information we collect about you.
Certain information may be automatically collected during your use of the Website. Such information may include:
• Technical and device information. We may collect certain technical information about you and your device, including but not limited to your IP address, system time zone, system language and other system or network identification information.
• Operation and behavior information. We automatically collect information generated when you visit the Website and record your usage activities on the Website, including your duration of stay on the Website, sections you visited and information you accessed.
• Cookies and similar technologies. The Website may use "Cookies" and other tracking technologies to store information provided by users of the Website. Cookies are pieces of information sent from a web server to a user's browser. Cookies may include information such as user preferences, time spent on the website and pages visited. We use such information to identify you and to customize and improve your experience on the Website. You may manage Cookies settings on your device through functions available in most browsers. For example, you may set your browser to notify you when receiving Cookies, or you may choose to block Cookies via your browser. Please note that refusing Cookies may restrict your use of certain functions of the Website. In addition, please note that the Website currently does not respond to your "do not track" signals.
Information we collect about you from third parties.
We may obtain personal information about your use and access to the Website from third-party platforms and our service providers, such as the country/region of your system, brand and model of your device, browsing records, browsing history (including other services you accessed to visit our Website), search records and click records.
2. How we use your information
We may use your information in the following aspects:
Based on our legitimate interests in providing the Website, we may use your information for the following purposes:
• Review your opinions or questions and provide you with appropriate services;
• Enforce our terms and policies;
• Process and respond to your requests, inquiries, applications, complaints and feedback;
• Provide support and respond to your requests, feedback and inquiries;
• Monitor, operate, maintain and manage the Website;
• Process and resolve technical problems and malfunctions of the Website;
• Ensure the effective and efficient operation of the Website;
• Detect, prevent or otherwise address security, fraud or technical issues;
• Improve and enhance the functions and performance of the Website and related services;
• Properly manage and maintain our relationship with you;
• Manage our business; and protect, enforce or defend our rights and interests (including our rights and interests in the event of a breach of our terms and conditions);
• Use for academic research purposes;
• Use for the public interest or public health emergencies in compliance with applicable laws and regulations.
We may use your information to fulfill our legal obligations and responsibilities. We may also process your information for other purposes disclosed to you with your consent or as permitted by applicable laws and regulations.
3. How we share your information
We may share your information with the following third parties:
Service providers. We may share your information with third parties that provide services to us for the operation and maintenance of the Website, such as website hosting providers, development service providers and cloud service providers.
Our affiliated parties. To provide the Website, we may share your information with any member, subsidiary or affiliate of our company for purposes including preventing improper use and supporting users.
Law enforcement agencies and competent authorities. We may share your information with competent authorities, courts, third parties and other institutions as required by court judgments, subpoenas, legal proceedings, regulatory requirements, or as permitted or required by law, including situations where we reasonably believe it is necessary or appropriate to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats to the physical safety of any person.
Sale or merger. We may disclose your information to any third party that:
• Acquires or intends to acquire all or part of our assets or shares;
• Is acquired by us in whole or in part;
• Merges with us; or
• Succeeds to all or part of our business.
In each of the above cases, such third party shall be legally obligated not to disclose or use your information without our authorization.
Please note that information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information. Please carefully consider and decide before sharing.
4. Entrusted processing
We may entrust authorized partners to process your personal information to provide you with corresponding products or services. We will only share your personal information for lawful, legitimate, necessary, specific and explicit purposes, and only to the extent necessary to provide the products or services. If our partners use your personal information for purposes not entrusted by us, they shall obtain your consent separately.
Our partners include the following types:
Vendors providing technical services. We may provide your personal information to third parties that support our functions, including vendors providing infrastructure technical services, data analysis services and data processing services.
Advertising and analytics partners. We comply with applicable laws and industry-standard security technologies and entrust such partners to process information related to advertising delivery, coverage and effectiveness.
For personal information entrusted to partners for processing, we will sign data protection agreements with them and require them to process personal information in accordance with the agreements, this Privacy Policy and applicable laws and regulations.
5. How we protect your information
We implement security measures pursuant to this Privacy Policy and maintain physical, electronic and managerial procedures to protect and secure your information processed by us. However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute security of your information. Any transmission of your information to us is at your own risk.
6. How long we retain your information
During your use of the Website services, your personal information will be retained for the period necessary to fulfill the purposes described in this Policy, as well as in accordance with mandatory retention periods required by applicable laws, such as the E-Commerce Law of the People's Republic of China, which requires that information on goods and services and transaction information be retained for at least three years from the completion of the transaction. Upon expiration of the retention period, we will delete or anonymize your personal information in accordance with applicable laws.
We may also retain your information for other legitimate purposes; for example, where we are required to retain personal information pursuant to mandatory requirements of laws, regulations, administrative or judicial authorities, contractual or similar obligations. We respect and attach great importance to your rights related to personal information, including:
Right of access. You have the right to request that we confirm whether we process your personal information and to provide you with a copy of your personal information.
Right to correction. If any personal information we collect about you is incomplete or inaccurate, you may request us to correct or update such information.
Right to deletion. Under certain circumstances, you may request us to delete all or part of your personal information.
Withdrawal of consent. Where our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. However, if you withdraw your consent, you may not be able to use certain functions of the Website and our services.
You may contact us pursuant to Section 10 (Contact us) of this Privacy Policy to exercise any of your rights. To protect your privacy, we may require you to provide additional information to verify your identity before processing your request.
7. Protection of minors' personal information
Rocgene attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you shall obtain the consent of your guardian before using our products and/or services. Rocgene protects minors' personal information in accordance with relevant national laws and regulations.
We will not actively collect personal information directly from minors. Where personal information of minors is collected with the consent of a guardian, we will only use, share, transfer or disclose such information as permitted by law, with the guardian's consent or as necessary for the protection of minors.
8. Notices and amendments
We reserve the right to amend this Privacy Policy at our discretion from time to time. We will notify you of any material changes to this Privacy Policy through a notice posted on the Website, and such changes shall apply only to information collected after the revised Privacy Policy takes effect. Any revisions to this Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy regularly for updates to how we protect your personal information.
9. Third-party links
This Privacy Policy does not apply to any other websites or platforms unless the context otherwise requires. Please note that the Website may contain links to other websites, platforms or products whose privacy policies and practices differ from ours. These links are provided solely for your convenience and information, and do not imply any affiliation, sponsorship or endorsement between us and such third-party websites, nor do they represent our endorsement of information on third-party websites. We are not responsible for the collection and processing of your information by such third parties if you provide your information to or interact with any such third-party websites.
10. Contact us
If you have any questions about this Privacy Policy, please contact us through our official website.
We will respond within 15 days under normal circumstances. If you are not satisfied with our response, especially if our processing of personal information infringes your legitimate rights and interests, you may also file a complaint or report to the cyberspace administration, telecommunications, public security and industry and commerce regulatory authorities.
Appendix: Examples of personal information and sensitive personal information (not the personal information collected by the Rocgene website, official WeChat accounts or video accounts; for illustration only)
Personal information: various information recorded by electronic or other means related to identified or identifiable natural persons, excluding anonymized information.
Sensitive personal information: personal information that, once leaked or illegally used, is likely to result in infringement of the dignity of natural persons or harm to personal and property safety, including biometric identification, religious beliefs, specific identity, medical and health, financial accounts, whereabouts and other information, as well as personal information of minors under the age of 14.
Device information: including device identifiers (IMEI, IDFA, Android ID, MAC, OAID, IMSI and other device-related information), application information (application crash information, notification switch status, application installation list and other application-related information), device parameters and system information (device type, device model, operating system and hardware-related information), device network environment information (IP address, WiFi information, base station information and other network-related information).